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Terms & Conditions

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Effective Date: 04 January 2025


Last Updated: 24 May 2026

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Welcome to LilyJayFoundation.com (“Website”, “Platform”, “we”, “our”, or “us”). By accessing or using this Website, making a payment, participating in campaigns, or engaging with any services provided through the Website, you agree to be bound by these Terms & Conditions.

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If you do not agree with these Terms, please discontinue use of the Website immediately.

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1. About Us

LilyJayFoundation.com is a private social enterprise operating humanitarian, educational, relief, and community-based projects internationally.

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The Foundation works with field teams, local partners, volunteers, suppliers, and logistics providers to facilitate humanitarian aid, educational initiatives, and relief operations in various regions worldwide.

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2. Nature of Contributions & Payments

All payments made through the Website are processed as voluntary contributions, sponsorships, service-based support payments, or humanitarian funding allocations intended to assist the Foundation’s operations and humanitarian activities.

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By making a payment, you acknowledge and agree that:

  • Funds may be pooled together with other contributions;

  • Projects and campaigns may require operational flexibility due to field conditions;

  • The Foundation retains discretion regarding implementation, logistics, procurement, and distribution methods;

  • Specific outcomes, timelines, or media proof cannot always be guaranteed.

 

3. Operational Flexibility

Due to the nature of humanitarian operations, including conflict zones, disaster areas, politically unstable regions, and remote locations, the Foundation reserves the right to:

  • Reallocate resources where urgently needed;

  • Adjust campaign delivery methods;

  • Substitute equivalent aid items where necessary;

  • Delay or modify projects due to security, legal, weather, supply chain, or operational issues.

While we aim to honor donor preferences wherever reasonably possible, operational realities may require modifications.

 

4. Refund Policy

All payments made through the Website are generally non-refundable once processed.

Refund requests may only be considered in limited circumstances, including:

  • Duplicate transactions;

  • Proven unauthorized payments;

  • Technical processing errors.

Any refund request must be submitted within three (3) days of the transaction date by contacting our support team.

Refunds cannot be guaranteed once funds have been allocated, transferred, converted, procured, or deployed toward humanitarian operations.

 

5. Media & Proof of Distribution

The Foundation may provide photos, videos, updates, reports, or other forms of media relating to campaigns and field activities.

However, you acknowledge that:

  • Media may be delayed due to operational conditions;

  • Personalized proof cannot always be guaranteed;

  • Certain regions may restrict filming due to security, privacy, cultural, or legal concerns;

  • Media may represent portions of broader operations and not every individual distribution.

 

6. User Conduct

You agree not to:

  • Use the Website unlawfully;

  • Attempt unauthorized access to systems or accounts;

  • Upload harmful, defamatory, abusive, fraudulent, or illegal content;

  • Interfere with Website functionality or security;

  • Misrepresent your identity or payment information.

We reserve the right to suspend or terminate access to users who violate these Terms.

 

7. Intellectual Property

All Website content, including logos, branding, graphics, videos, text, designs, and media, remains the property of Lily Jay Foundation or its licensors unless otherwise stated.

You may not reproduce, distribute, copy, modify, or commercially use any content without prior written permission.

 

8. User-Submitted Content

If you submit reviews, testimonials, messages, photos, videos, or other content to the Foundation, you grant us a worldwide, royalty-free, perpetual license to use, reproduce, publish, modify, and distribute such content for operational, promotional, humanitarian, or marketing purposes.

You remain responsible for the legality and accuracy of any content you submit.

 

9. Recurring Payments

If you enroll in recurring support programs or subscriptions, you authorize our payment processors to charge your nominated payment method automatically at the selected intervals until cancelled.

You may cancel recurring payments at any time through your account settings or by contacting support.

 

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10. Third-Party Services & Links

The Website may contain links to third-party platforms, processors, social media services, or external websites.

We are not responsible for:

  • Third-party content;

  • External privacy practices;

  • Service interruptions;

  • Third-party policies or security.

Use of third-party services is at your own risk.

 

11. Limitation of Liability

To the maximum extent permitted by law, Lily Jay Foundation and its affiliates, officers, staff, volunteers, contractors, and partners shall not be liable for:

  • Indirect or consequential losses;

  • Delays in project execution;

  • Service interruptions;

  • Media delays;

  • Operational disruptions;

  • Loss of data or profits;

  • Circumstances beyond reasonable control.

All services and Website content are provided on an “as is” and “as available” basis without warranties of any kind.

 

12. Compliance & Verification

To comply with anti-fraud, anti-money laundering (AML), counter-terrorism financing (CTF), and payment processing obligations, the Foundation reserves the right to:

  • Request identification documents;

  • Verify payment sources;

  • Delay, reject, freeze, or cancel suspicious transactions.

 

13. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, store, and process personal information.

 

14. Changes to Terms

We may update or modify these Terms & Conditions at any time without prior notice.

Updated versions become effective immediately upon publication on the Website. Continued use of the Website constitutes acceptance of any revised Terms.

 

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which the Foundation operates.

Any disputes arising from use of the Website shall be subject to the jurisdiction of the competent courts determined by the Foundation’s operational structure.

 

16. Contact

For questions, support requests, or compliance inquiries, please contact:

Email: support@lilyjayfoundation.com
Website: https://www.lilyjayfoundation.com

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